In order to cancel an active subscription with DashClicks, you need to activate the cancellation in your dashboard.

The process is very simple:

  1. Login to your dashboard.
  2. Click on Fulfillment in the main menu.
  3. Then click on Subscriptions in the sub-menu.
  4. Then click Cancel Subscription in the top right corner of an active subscription.

This will send a message to the DashClicks billing and production team to cancel this service.

Please keep in mind the following before cancelling:

  • Once a service is cancelled all of the data inside the dashboard will be cancelled along with it.
  • The clients will not have access to reporting inside of their dashboard for this service.

It can take up to 1 business day for our team to cancel out the service and stop any recurring billing cycles. Once the cancellation is complete our team will notify you by email.

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