In order to cancel an active subscription with DashClicks, you need to activate the cancellation in your dashboard.
The process is very simple:
Login to your dashboard.
Click on Fulfillment in the main menu.
Then click on Subscriptions in the sub-menu.
Then click Cancel Subscription in the top right corner of an active subscription.
This will send a message to the DashClicks billing and production team to cancel this service.
Please keep in mind the following before cancelling:
Once a service is cancelled all of the data inside the dashboard will be cancelled along with it.
The clients will not have access to reporting inside of their dashboard for this service.
It can take up to 1 business day for our team to cancel out the service and stop any recurring billing cycles. Once the cancellation is complete our team will notify you by email.