In order to cancel an active subscription with DashClicks, you need to activate the cancellation in your dashboard.
The process is very simple:
- Login to your dashboard.
- Click on Fulfillment in the main menu.
- Then click on Subscriptions in the sub-menu.
- Then click Cancel Subscription in the top right corner of an active subscription.
This will send a message to the DashClicks billing and production team to cancel this service.
Please keep in mind the following before cancelling:
- Once a service is cancelled all of the data inside the dashboard will be cancelled along with it.
- The clients will not have access to reporting inside of their dashboard for this service.
It can take up to 1 business day for our team to cancel out the service and stop any recurring billing cycles. Once the cancellation is complete our team will notify you by email.