In order to service a TikTok Ads Account, you must connect it to your agency's TikTok Business Center.
If you need help creating a Business Center, click here.
If you need help creating a TikTok Ads Manager Account, click here.
To connect the two, follow these step-by-step instructions:
From the Ads Account dashboard, locate the Business Center icon in the top-right corner (which appears as a briefcase). Click this.
If you have yet to create a Business Center, you will need to do so now.
If you have a Business Center, go to the menu. Under Assets, click Ad accounts.
Click Request access.
Enter your new Ad Account ID. You can find this by going to your Ad Account dashboard and clicking on your account name in the top-right corner.
Click on the name to expand this widget. Look for ID followed by a number. Copy and paste this number into the field in your Business Center.
Assign a role to the user. In order to create, optimize, and service the campaign, you will need to select Admin.
Finally, the Ad Account owner will need to approve the request. If you are the owner of the Business Center and Ad Account, TikTok will automatically approve the request.
If you are attempting to connect your Business Center (the agency) to the client's independent Ad Account, ask them to approve the request.