In order to fulfill your TikTok Ads service, we will require access to your TikTok Ads account. Below, we will describe the various ways for you to do this.

Method One - Provide Account Credentials

The primary way to do this is to provide your TikTok Ads account credentials on your onboarding document.

We strongly recommend using this method to avoid any issues or delays with fulfilling your service. The reason for this is that granting partner access is more complicated when compared to other social media platforms. It also varies depending on whether you have an Ads account, a Business Center, or both.

To provide your account credentials:

  1. Complete the second page of your TikTok Ads onboarding document. This is under the tab titled TikTok Account Access. Note that we will require both your standard TikTok Account AND your TikTok Ads Account credentials.

  2. Complete the rest of the onboarding document. Then, click Submit Form.

Once we receive your document, we will log in to your accounts and set up the appropriate partner connection. You will be able to identify us as "Dashboard Connection."

Method Two - Approve a Manual Access Request

A secondary method is for our team to send an access request to your TikTok Ads account. To do this:

  1. Provide your TikTok Ads account ID to your customer success representative. You can find your account ID by clicking on your account name in the top-right corner of your TikTok Ads account.

  2. We will use this to send an access request. Check your notifications bell in the top-right corner. Click on the notification.

  3. Follow the on-screen instructions to grant access. We should appear as "Dashboard Connection."

Method Three - Provide Access with a TikTok Business Center Account

Finally, you can add new partners if you own a TikTok Business Center Account. Be aware that you must have already associated your TikTok Ads account with this Business Center. If you need help with doing this, click here.

To add a partner:

  1. From your TikTok Business Center, click on Users in the left-hand column.

  2. Click on Partners.

  3. Click Add Partner.

  4. Enter our Business Center ID in the next field: 7117291988050853889. Then, click Next.

Alternatively, you may skip these steps and click the link found on your onboarding document. Under the second tab titled, TikTok Account Access, you should find the following:

"Note: If you have an existing Business Center within your TikTok Ads account with an active 'Advertiser Account,' you can use the following link to provide us with access to that advertiser account.

Click this link and login.

Success! We will now have access to your account and be able to fulfill your TikTok Ads.

As a final reminder, we strongly encourage all clients to provide the requested account credentials on the onboarding form. This is the most guaranteed way for us to avoid any delays in servicing your campaigns effectively.

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