If you need to duplicate an SMS or email template for any reason, you can do so easily by following the instructions below:

  1. Navigate to the Templates app using the app drawer at the top right of your dashboard.

  2. Hover over the template you wish to edit within the Template Name category. A blue gear icon will appear as shown below:

  3. Click on the gear icon. A submenu will appear with the following options: Preview, Edit, Duplicate, and Delete. Click on Duplicate.

  4. A duplicate version of the template will now appear as the newest template in your list.

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