Step-By-Step Guide to Accessing Your Phone Numbers
1. Access Dashboard Settings:
Hover over the navigation bar on the left side of the dashboard. At the very bottom, you'll find a section displaying your name, email, and photo. Click on this section. A menu will pop up; select 'Settings'.
2. Navigate to the Phone Numbers Tab:
From the column on the left, select 'Phone Numbers' under 'Business Settings'.
Managing Phone Numbers
The Phone Numbers section displays all phone numbers associated with your business. If no numbers have been added, this section will be empty. Otherwise, the table will list the Phone Number, its Capabilities (Voice, SMS, MMS), its current Status (In Use, Not in Use, etc.), and its Settings (if the number is the Default Number).
Adding a New Phone Number
1. Initiate the Adding Process:
Click on '+ New Phone Number' to begin the process of adding and purchasing a new phone number for your account.
2. Select the Country:
Choose the country of origin for the number from the dropdown menu. A green checkmark on the right indicates successful completion of each step.
3. Choose the Type of Number:
Select whether you want a local, toll-free, or mobile number.
4. Define Capabilities:
Select the capabilities you want for this number. Options include Voice, SMS, or Both. For example, if you wish to use this number only to send automated text messages, check SMS only.
5. Enter the Area Code:
Input the area code for the number to make it appear as an authentic business number. Once ready, click 'Search Numbers' to perform the search.
6. Purchase a Number:
A list of available numbers will appear in the table below, showing the phone number, the city associated with it, the type (Local, Toll-Free, or Mobile), its capabilities (Voice, SMS, and/or MMS), and the monthly fee. Click 'Buy Now' under the Purchase column to begin the process of purchasing a number.
A pop-up window will appear asking you to check the details of the order. When ready, click 'Place Your Order'. Once processed, your new phone number will appear on the original Phone Numbers page.