What is the Order Tracker?
The Order Tracker offers a comprehensive overview of your orders within the Fulfillment Center, enabling you to monitor order dates, statuses, among other details. It also provides various filter options for streamlined navigation of your orders.
Accessing the 'My Orders' Page
1. Access Fulfillment Center:
Hover over the navigation bar to the left of the dashboard and click ‘Fulfillment Center’.
2. Navigate to 'My Orders' Tab:
Inside the Fulfillment Center, find and select the 'My Orders' tab.
Navigating the Order Tracker
1. Order Filters:
On the left side of the page, you'll see different filter options to sift through your order history.
2. Order Information:
The central part of the Order Tracker displays essential order details such as order date, order for, product, order status, and an indicator (checkmark) for active orders.
3. Order Timeline:
This portion offers an insight into the progress of your order. From the onboarding phase to the maintenance phase, track your order's journey. It also allows the deactivation, upgrade, or downgrade of the subscription as needed.
4. Search Order:
At the top right corner of the page, there is a search bar to enter a specific search term for order inquiries. This functionality is particularly helpful when dealing with a large number of orders and a specific search is required.