If you wish to integrate all of the reviews from your company's Facebook business page into the Reputation app, please follow these steps:
Click on the + icon in the top-right corner of your Reputation app. Alternatively, you can click on this icon next to the Source filter.
From the list of available sources, click on Facebook. Then, click Continue in the top-right corner.
A login modal will appear in a secondary tab. Make sure that you have your AdBlocker disabled or this may not display correctly.
Log into the account that controls the Facebook business page and grant the necessary permission to proceed.Next, you will see Select Location. This allows you to select the business or business location you wish to use for this integration. This is useful if your account controls multiple business pages.
Then, click Continue.
Congratulations! You have set up this review source successfully.
It will take several minutes for your reviews to begin populating. Then, our system will automatically check every 5 minutes for new reviews and replies for as long as you have this source connected.