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How Can I Report a Bug?
Updated over a week ago

Step-By-Step Guide to Reporting a Bug

1. Access In App Help:

Hover over the navigation bar to the left of the dashboard and click the question mark icon near the bottom.

2. Access Bug Submission:

From the dropdown menu, select 'Report A Bug'. This will navigate you to the 'Bugs' page. Here, you can view a list of bugs that have already been submitted by other DashClicks users. Use the search bar to see if your bug submission has already been made.

Note: If your bug cannot be found in the search and you'd like to submit a new bug, proceed with the following steps. If you found another post with a similar bug submission, you can add yourself as a voter by pressing on the upward arrow button. As a voter, you will automatically be notified with any updates on the bug submission. You can also leave a comment on the post if you want to add any details.

3. Choose a Category:

In the menu on the left, first select a category for your requested feature. For example, if your bug submission is related to the 'Analytics' app, select 'Analytics' from the dropdown menu.

4. Add a Title:

Create a concise, clear title that describes the bug you're experiencing.

5. Describe the Bug:

Add any additional descriptions that could help us understand the bug you're experiencing. The more detailed and clear you are, the better we can comprehend the issue.

Note: You can upload images if you'd like and believe would help with your bug submission.

6. Create Post:

When you're satisfied with your bug submission details, click 'Create Post'.

Your bug submission will now appear within the list on the right. Our team will review your submission and if we need more information or clarification, we'll leave a comment on your post.

Staying Updated

To stay updated on the bug submissions being worked on by DashClicks, please refer to the 'Roadmap'. You can find it by clicking 'Roadmap' at the top of the page.

Note: We value your input and suggestions, as they help us improve our services and cater better to your needs. Thank you for contributing to the DashClicks community.

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